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The Wacom Intuos Pen and Touch Medium Tablet comes with a free copy of ArtRage Studio
We’ve been getting a lot of questions about this recently, so we just wanted to clarify the process of finding your serial number and registering ArtRage if it came with a Wacom tablet.
Many Wacom tablets come with a free copy of ArtRage 2 or ArtRage 3 (Studio or Studio Pro). These require a serial number (“registration key”) to activate the program after installing it. You get this serial number directly from Wacom and we have no access to, or control over, the process. They use the same system for distributing most of their included software, not just ArtRage.
The steps may vary by country or by tablet, so we can only tell you what you should look for. If you can’t find any of the options below, you need to contact Wacom support.
If you have a CD for ArtRage 2, there should be a 20 digit serial number printed on the sleeve, in which case you’re all set and can skip to the section about registering with us in the member area.
If you’re supposed to download ArtRage, then you need to register your tablet and the SBD key you get from Wacom. In which case, follow the steps below.
If it is missing, contact Wacom support, as we cannot access your Wacom account and cannot see what happened to your serial number. If you have a question about using ArtRage Lite, then we can help!
Note: If you are running Mac OS 10.9 or later, you need the latest version of ArtRage 3 (3.5.12). The Wacom download may not be the latest version, so you will need to download 3.5.12 from our member area.
So, you have your shiny new tablet. You may have a CD with ArtRage on, or you may have to download it. What you need to look for is either the serial number or a code referred to as an SBD key. You’re probably going to have 2-4 different codes of varying lengths and appearances. These will include a short code that is specific to the tablet itself, a longer software code (SBD key) to register with Wacom, and any other codes for other software or products.
Your ArtRage serial number will be a mixture of capital letters and numbers, 20 or 25 digits long.
If you don’t have an ArtRage serial number, you will have an SBD (Software Bundle Download) key. This can usually be found on the sticker on the envelope of your driver DVD. It may only be referred to as an ‘SBD key’ and it is usually 23 digits long, in a very similar format to our ArtRage 3 serial numbers:
This makes it very easy to mix up with the ArtRage serial number. It won’t work as the serial number for ArtRage, but if you register it with Wacom, it will ‘unlock’ your software downloads. You can register your Wacom tablet here.
Once you have registered, your ArtRage serial number will appear in your Wacom account under the ‘My Library’ section
.If you can’t find it, contact Wacom support. We can’t help you, as only Wacom has access to your Wacom details.
Once you’ve successfully registered with Wacom, you can download ArtRage, enter the serial number and start painting. However, you also have the option of registering your serial number in our Member Area.
We highly recommend registering directly with us because it will allow us to actually support you easily in the future (rather than having to send you to Wacom because we don’t know which edition you have or what your serial number should be).
It will also give you a few other benefits:
To register:
You should now see your serial number listed on the page and you can click ‘download’ to download any of the latest versions (Windows or OS X).
We’re always happy to help if you run into any problems. Just drop us an email via the Tech Support form.
Relevant FAQs:
More Tutorials: